How to configure Okta SSO?

This guide provides information on how to set up the Okta Single Sign-On integration.

Supported Features

1. Service Provider (SP)-Initiated Authentication (SSO) Flow - This authentication flow occurs when the user attempts to log in to the application from Videolink
2. Identity Provider (IDP)-Initiated Authentication (SSO) Flow - This authentication flow occurs when the user attempts to log in to Videolink from Okta
3. Automatic account creation in Videolink on initial Single Sign-On

Requirements

An Okta account with admin privileges.

Configuration steps

The following steps provide the configuration for setting up the OIDC integration between Videolink and Okta.

1. Within Okta go to Applications > Applications > Browse App Catalog
2. Search for "Videolink" and click Add integration
3. In Okta navigate to the “Sign On” tab for the Videolink and copy your Client ID
4. Look for the Okta domain in the global header located in the upper-right corner of the dashboard, which may look something like example.okta.com.

5. Once you collect all information (Client ID, Okta domain), email it to support@govideolink.com, for example:

   Okta credentials: Client ID: XXXXXXXXXXX Okta domain: example.okta.com

   Videolink support will handle your request and get back to you once the integration is done. Then you will be able to sign in using your Okta account.

6. Sign in to Videolink using Okta.

   In the Videolink login screen click “Sign in with Okta”. Or go directly to the link: https://app.govideolink.com/auth/okta.
   

7. In the following modal, provide the Okta domain for your organization.
   

   Alternatively, you can launch the Videolink app from the “My apps” section in Okta.